Privacy Policy
Last updated: January 2025
Introduction
Imaginal Mediation and Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mediation services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Schedule a consultation
- Engage our mediation services
- Subscribe to our communications
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Information related to your mediation case
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Browser type
- Operating system
- IP address
- Pages visited and time spent on those pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and schedule consultations
- Send you administrative communications
- Comply with legal obligations
- Protect against fraudulent or illegal activity
Confidentiality in Mediation
We understand the sensitive nature of mediation. All information shared during the mediation process is treated with the highest level of confidentiality in accordance with Massachusetts mediation privilege laws. Information disclosed during mediation will not be shared with third parties except as required by law or with your explicit written consent.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Protection of Rights: To protect our rights, privacy, safety, or property, or that of others
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Imaginal Mediation and Consulting
Email: info@imaginalmediation.com
Phone: (XXX) XXX-XXXX